Return Policy

At Plank and Linen, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase due to a defect, we are happy to offer returns and exchanges under the following guidelines:

  • Returns: We accept returns of defective items within 30 days of the purchase date. If you believe your product is defective, please email us at info@plankandlinen.com with your order details and a description of the issue. We will take immediate action to assist in the situation.
  • Exchanges: If you'd like to exchange your item for another product, please contact us within the same 30-day window by emailing info@plankandlinen.com. Exchanges are subject to availability, and we will assist you in selecting an alternative product.
  • Non-defective Items: We currently offer exchanges for non-defective items.
  • Shipping Costs: Please note that return shipping costs are the responsibility of the customer unless the item is deemed defective.

For any questions or concerns, feel free to contact our support team at info@plankandlinen.com. We're here to help!